Q&A: A+ Customer Service at Carpet Outlet Plus
Home Magazine recently spoke with Carpet Outlet Plus to learn about their award winning service, and get tips on starting your flooring project.
What makes Carpet Outlet Plus different from other resources for flooring?
We are a locally-owned store that is run day-to-day by the owners, Mark and Jennifer. We feel that personal involvement is very important to the customer. Many purchases made today are from a national chain or big box store with little or no interaction between the consumer and the store. With local ownership that cares about the community, Carpet Outlet Plus strives for every transaction to be something we can be proud of. With over 60,000 sales and 12 Reader’s Poll Bakersfield’s Best Flooring Store awards, we want Bakersfield to know that we have been there for your family and friends. We have 22 years in the same location, and we’ll continue to be here for you in the future.